Welcome to Practice One, Bridlington
Please do not attend the surgery unless you have been asked to do so
Do not leave home if you or someone you live with has:
- A high Temperature
- A new, continuous cough
- Loss of/change in smell or taste
- The Government Guidance with regards to COVID-19 'Hands, face, space'
- Wash your hands regularly
- Stay 2 metres (6ft) away from other people where possible
- Cover your face
You can spread the virus even if you don't have symptoms. For more information go to either the NHS Website or 111 Website.
**Consult with one of our GP’s on line***
You can contact us about a:
- Medical issue (contact us about a new or ongoing symptom)
- Administrative request (sick notes, recent tests etc)
- Get self-care advice (see advice and guidance on symptoms, conditions and treatments)
The Medical Centre has been developed by the Practice jointly with the other 2 practices that occupy the building, so that we may provide the highest standard of facilities to our patients and employees.
The Medical Centre is easily accessible for those with disabilities as all our patient services are sited on the ground floor, corridors are wide enough for manual wheelchairs and there is the provision of a disabled toilet at the front of the building, accessed using a Radar key.
If you have any communication needs (e.g. sight or hearing difficulties) please let the Practice know when registering.
CONSENT FORM TO RELEASE INFORMATION TO A THIRD PARTY
Please note that, due to the new GDPR regulations, we now require your written consent to discuss any information or give out prescriptions, sick notes etc to a third party. Please ask at reception for a consent form.
SMS Text Messaging
The Practice is introducing the use of text messaging as another form of communication.
SMS Text messaging is now a well-used method of communication, and the practice feels that embracing this method will enhance the service we offer to our patients by engaging with them in a more efficient and accessible way. Our aim is to benefit both the practice and patients in delivering our services more effectively.
This will allow the practice to send out information such as appointment reminders, recalls in relation to health reviews, flu campaigns, pathology results and more.
If you would like to be included in the process then please either click the link below to read our conditions and download our consent form or call into the Surgery and speak to one of our Reception Team
SMS Information and Consent Form
Opening Times and Accessibility
The Centre is normally open between 8.30 am and 6.00 pm Monday to Friday excluding Bank Holidays. Please Note: The Centre opening times are not necessarily the same as the surgery opening times.
Parking at the Medical Centre is limited, we recommend that you allow plenty of time prior to your appointment to find a parking space.
We are committed to providing a professional service. Our surgery is equipped and staffed to provide the full range of health care during the day up to 5.00 pm. We are not always able to provide a chaperone after this time which limits some examinations and procedures. In addition to this, we provide a number of specialised services at particular times. The receptionist will help you make an appointment.
Named Accountable GP
The Practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP, therefore individual patients will be informed of their named accountable GP.
All current and new patients registered with this Practice will be allocated a named GP.
Your accountable GP is responsible for your overall care at the Practice; however you are welcome to see any GP within the Practice.
If you would like to know the name of your accountable GP please ask at the reception desk.
Having a named GP does not prevent you seeing any other Doctor in the Practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative Doctor.
Friends and Family Test: Have your say to improve your care
We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice.
Questionnaires available in the surgery.
Monthly feedback results will be published, please see "Survey Report" on the website.
BRIDLINGTON FREE PRESS REPORT
We have introduced an on line Repeat Prescribing Request system which is now operational.
The system is linked to Systmone, the Practice's clinical system, so when you log in it will automatically show a list of all your current repeat medications. You will be able to order them 5 days before they are due and this is indicated by a small box appearing next to the drug name, which you tick if you require. The prescription will be ready for collection within the usual timescales.
Could we remind patients only to order the medication that you need as there is currently a national campaign to help reduce waste drugs.
If you wish to use this system, you will need to call into the surgery and ask to be registered for Systmone On line prescribing and the receptionist will issue you with a user name and temporary password, which can be changed when you are in the system.
This is an easy and simple way to order your repeat medication and can be ordered anytime you remember that your medication is due.
We have recently introduced an on-line appointment booking system, please click on the icon below to make your appointment.
Once you have received your user name and password, click on the icon below and it will take you directly to the log in page.
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
(Site updated 28/10/2020)