When We Are Closed

Out of Hours Service Provision

clock12The Practice provides general health services between 8.30 am and 6.00 pm Monday to Friday (excluding Bank Holidays). Between 8.00 am and 8.30 am Monday to Friday access is by telephone only.

When the Practice is closed and you contact us a message will give you details of how to contact the out of hours services.

Out of Hours Service

111

Your call will be answered by experienced trained advisers who will ask for your name, address and details of the medical condition.  Your call will be prioritised and then forwarded to either a doctor or a nurse for assessment.  Following this, a doctor or nurse will call you back and you may be asked to attend a community hospital or healthcare centre for further assessment and possible treatment.

Please note, these telephone calls are recorded for legal purposes.  To ensure that your records are complete, details of out of hours consultations are passed to the practice and are retained in your own medical records, as well as by the provider.  Your out of hours care is provided by Humber NHS Foundation Trust.

For health advice and information 24 hours a day, 365 days a year visit www.nhs.uk or call Freephone 111

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website