Confidentiality & Records

Data Protection Act

laptop_and_chainUnder the Data Protection Act (1998) the Practice is responsible for maintaining the confidentiality of any information we hold about you.  As part of your care when you come into the Practice, information is shared between members of the healthcare team, some of whom you may not meet.

Information we collect may also be used, on an anonymised basis, after you have been treated, to help us maintain and improve the quality of your care or to plan services.

Anonymised information may also be passed on to other healthcare organisations to help improve the quality of care provided by the NHS generally. 

Practice One has appointed Barry Jackson to be our Data Protection Officer.  This Service is provided through a Company called N3i.

The contact details for our DPO are:

Barry Jackson, Head of Information Governance, N3i, The View, Bridgehead Business Park. HU13 OGD

For queries and urgent responses contact through N3i service desk:

Phone:0300 002 0001     


All staff members are bound to maintain patient confidentiality, and in all but exceptional circumstances information about you will not be released without your consent.  All information is treated as strictly confidential and is not given to anyone who does not need it.  If you have any concerns, please contact the Practice Manager. 

Confidentiality also extends to family members, therefore medical information relating to you will not be divulged to a family member without your written consent.

If you require access to your own medical records, please ask the receptionist who will advise.


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